Q. My Live Screen Recording is not working. What's the issue?

Make sure that your target device's OS Version is higher than 5.1. Also make sure that you have ticked the box and tabbed "Don't show again" in the app installation process else the Live Screen Recording will not work.
Lately this feature is not compatible with China Devices that is LG, Huawiee, HTC and etc. But we are working on this.

Have more questions? Submit a request

8 Comments

  • 0
    Avatar
    Healthprimary

    fuck you

  • 1
    Avatar
    Ray Hemphill

    How do I go back and tick don't show again..

  • 0
    Avatar
    Ray Hemphill

    Hello how do I go back on target and tick do not show again

  • -1
    Avatar
    deboscccb

    How do I go back on target and click do not show again

  • 1
    Avatar
    Esnipes2

    One day it works and all figures work. Then next day nothing. Sucks. Havent had video bug in 2 months. Paying good money i exapect great streaming. Love theonespy but gosh dang .. Also what about deleted text messages and calls ? Do we not get those ?

  • 0
    Avatar
    Jms1234

    Esnipes2, I'm having the same issue. Made sure everything was up to date and followed instructions, but I still haven't been able to see ANY of the live screen recording features. At this point, I'm lucky if I can even get half the available pro features to work. And yes, I agree with you, we are paying a LOT of money for software that does not work correctly most of the time. I think I haven't had live screen recording features or bugging, or web browsing history, etc in probably about at least 4 months now. Completely ridiculous.

  • 1
    Avatar
    Ashish Chhawchharia

    what kind of support it is - TOS team doesn't even bother to reply to email and have mention that customer will have 24hrs online support???

    Live Scree Recording is not working

    WhatsApp chart and video screen recording is not working

    Scree recording is not working for any app as mention

    neither the call recording is their 

  • 0
    Avatar
    Mohamed ABOUTOUR

    نصب واحتيال برنامج سئ

Please sign in to leave a comment.
Powered by Zendesk